A Person To Count On Bonus Edition
EVERY TUESDAY-THURSDAY, I do a feature called "People To Count On," during our 5:30pm newscast. I've interviewed pastors, teachers, landscapers and most anyone else in between. You can add hospital administrator Shirley Myers to the list. She works at Palmetto Health Children's Hospital, handling all the paperwork and a whole lot more. Viewers email us nomination forms, and Ms. Myers has the distinction of having the longest form I've ever seen. Because we didn't have enough time to go through all of it on TV, here's the award-winning form, submitted from her colleague, Children's Hospital Director Fran Byrd.
She is affectionately known among the nurses as the "Bulldog" of Palmetto Health Children's Hospital, but to many families, Shirley Myers is the person who can help them with anything they need, no matter how big or small.
One morning Shirley saw a young mother pacing nervously outside her child's room waiting on the doctor to come, the mother explained to Shirley, 'with my financial situation, I know my child can't stay in the hospital another day.'
Shirley comforted the mother by assuring her that her child's health was all she should be concerned about. She explained that all children are treated at Palmetto Health Children's Hospital, regardless of the family's ability to pay. The child remained in the hospital for another week and the mother became one of many who consider administrative coordinator Shirley Myers the unsung hero of Children's Hospital.
You might take your child to the pediatrician and find out that your child needs to be admitted to the hospital immediately, says Shirley.
Sometimes parents arrive without a change of clothes, without personal care items and with no money for purchasing their own meals while their child is hospitalized. Shirley tries to watch out for families who might need something while they're here.
Shirley remembers meeting a mother whose child was allergic to laundry detergent. The mother was quietly trying to figure out a way to hand launder her child's sheets, towels and clothing in the hospital room sink. When she understood the mother's concerns, Shirley was able to procure a week's worth of sterile burn supply linens that wouldn't irritate the child's sensitive skin.
These small behind-the-scenes acts of kindness are inherent in Shirley's nature and they are what make families keep in touch with Shirley over the years, through multiple hospitalizations.
According to pediatric oncologist Kevin McRedmond, M.D., Shirley handles a number of complex administrative duties and is a huge help to the medical staff. Shirley is involved in scheduling, obtaining reports for the Administrative Medical Committee and many other time-consuming tasks, but she does it all with great cheer.
On Tuesdays and Fridays, Shirley feeds the fish in all three aquariums at Childrens Hospital. I leave my office door cracked so that I can listen for childrens voices at the fish tank. The highlight of a hospitalized child's day is being there to watch when the fish get fed, she says.
Despite her extensive list of administrative tasks, Shirley Myers makes time each day to check on families, especially those in the pediatric intensive care units. Every day is different, but I try to take time out each day to visit with children and families to see if there is someone I can help, she says.
Shirley is the first to go out of her way to support the needs of our patients, their families, visitors, physicians, staff and personnel from other departments, not a day goes by that someone doesn't stop me to say what a treasure she is for Children's Hospital.







